Frequently Asked

Aalpha Services is based in Sydney, New South Wales, and provides process serving throughout NSW. Our advisory and mediation services are available to clients across Australia.

We can serve a wide range of legal documents including court summons, subpoenas, statutory demands, affidavits, bankruptcy notices, family law documents, and other legal correspondence. If you have a specific document type in mind, contact us to confirm.

Standard turnaround depends on the location and circumstances of the recipient. Urgent and same-day service is available in many cases. Contact us to discuss your specific timeline requirements.

Our advisory services provide strategic guidance to individuals and organisations navigating complex disputes, restructuring, or recovery situations. We work closely with clients to understand their circumstances and provide clear, actionable advice.

AMDRAS stands for Australian Mediator and Dispute Resolution Accreditation Standards. It is the current minimum accreditation standard sought by the Australian legal system for mediators. Our principal, Stuart Hentze, holds national accreditation through AMDRAS.

Simply reach out via our contact form, email us at info@aalpha.services, or call 0479 0479 94 to arrange an initial consultation. All enquiries are handled with strict confidentiality.

Absolutely. Confidentiality is a cornerstone of everything we do. All enquiries, consultations, and engagements are handled with the strictest professional discretion. Mediation sessions are conducted on a without-prejudice basis.

Litigation involves a judge or tribunal deciding the outcome of a dispute, which can be lengthy, expensive, and public. Mediation is a voluntary, confidential process where a neutral mediator helps the parties reach their own agreement. It is generally faster, less costly, and less adversarial. Many courts and tribunals now require parties to attempt mediation before proceeding to a hearing.