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Sydney, NSW · Australia

When outcomes truly matter.

Resolution · Mediation · Process Serving

Aalpha Services is a purpose-driven advisory practice based in Sydney, delivering expert mediation, strategic advisory, and professional process serving. We exist to be the trusted partner you call first — when precision, discretion, and results are non-negotiable.

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Aalpha Services
AMDRAS
Accredited Mediator
RI
Resolution Institute Member
NSW
Based in Sydney
AUS
National Coverage
Resolution Restructure Recovery Advisory Mediation Integrity Confidentiality Process Serving Strategic Consulting Resolution Restructure Recovery Advisory Mediation Integrity Confidentiality Process Serving Strategic Consulting
Nationally Accredited Mediator
AMDRAS Accredited
Resolution Institute
Professional Member
🛡
AMDRAS Standard
Ethical Practice
📍
Sydney, New South Wales
Serving all of NSW & Australia

Our Services

From dispute resolution to legal document service, Aalpha Services delivers with professionalism and precision. Every engagement is treated with the same care and confidentiality.

📊
Advisory & Consulting

Strategic guidance for individuals and organisations navigating complex disputes, restructuring, and recovery. Grounded in experience and driven by outcomes.

⚖️
Mediation

Nationally accredited mediation services for family, workplace, and commercial disputes. A confidential, cost-effective alternative to litigation.

📋
Process Serving

Professional and discreet service of legal documents, affidavits of service, and locate/skip tracing services across the Sydney metropolitan area and beyond.

Trusted expertise.
When it matters most.

Aalpha Services is operated by Stuart Hentze — a Nationally Accredited AMDRAS Mediator and Professional Member of the Resolution Institute. Operating from Sydney, NSW, we bring clarity, confidence, and resolution to complex matters.

AMDRAS
National Accreditation
RI
Professional Member
NSW
Sydney Based
100%
Confidential
Our Story
Aalpha Services

Ready to talk about your matter?

Contact Aalpha Services today for a confidential, obligation-free conversation about how we can help.

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Our Story

Aalpha Services exists to deliver trusted resolution, advisory, and process serving to individuals and organisations who demand the highest standard of professionalism.

Aalpha Services is the trading name of PMAYE Pty Ltd — a professional advisory and resolution practice founded and operated by Stuart Hentze. With a deep commitment to integrity, confidentiality, and client outcomes, Aalpha Services provides specialist support for individuals, families, and organisations facing difficult matters.

Stuart Hentze is a Nationally Accredited AMDRAS Mediator and a Professional Member of the Resolution Institute — Australia's leading professional body for alternative dispute resolution practitioners. AMDRAS (the Australian Mediator and Dispute Resolution Accreditation Standards) represents the current benchmark for accreditation recognised by the Australian legal system.

Based in Sydney, New South Wales, Aalpha Services works with clients across the Sydney metropolitan area and beyond, providing mediation services, strategic advisory and consulting, and professional process serving. We treat every engagement with the precision and discretion that it deserves — regardless of scale or complexity.

Our philosophy is simple: when outcomes truly matter, you deserve a partner who listens carefully, acts with integrity, and delivers with precision. That is the Aalpha Services commitment.

⚖️
AMDRAS Accredited
Nationally accredited mediator under the AMDRAS framework — the current benchmark recognised by the Australian legal system.
🏛️
Resolution Institute Member
Professional Member of the Resolution Institute — Australia's leading professional body for ADR practitioners.
🔒
Confidentiality First
Every engagement is conducted with the strictest confidentiality and professional discretion.
📍
Sydney Based
Serving clients across Sydney, NSW, and nationally for advisory services.
Company
PMAYE Pty Ltd
t/as Aalpha Services
ABN
71 626 223 229
Contact
Stuart Hentze
Phone
0479 0479 94
Location
Sydney, New South Wales, Australia
Standards
AMDRAS Compliant · Ethical Practice
Memberships
Resolution Institute — Professional Member
Enquire Now

Let's talk about your matter.

Confidential, obligation-free consultations available.

Contact Us

Our Services

From dispute resolution to legal document service, Aalpha Services delivers with professionalism and precision. Every engagement is treated with the same care and confidentiality.

01
📊

Advisory & Consulting

Strategic guidance for individuals and organisations navigating complex disputes, restructuring, and recovery. Grounded in experience and driven by outcomes, our advisory services provide clarity when the path forward is unclear.

  • Strategic dispute advisory
  • Restructuring support
  • Commercial negotiation guidance
  • Recovery planning
  • Confidential consulting
  • Pre-litigation advisory
Enquire About This Service
02
⚖️

Mediation

Nationally accredited mediation services for family, workplace, and commercial disputes. As a nationally accredited AMDRAS mediator and Professional Member of the Resolution Institute, Stuart Hentze facilitates confidential, cost-effective resolution as a genuine alternative to litigation.

  • Family dispute mediation
  • Workplace mediation
  • Commercial disputes
  • Pre-litigation resolution
  • Confidential process
  • AMDRAS accredited framework
Learn More About Mediation
03
📋

Process Serving

Professional and discreet service of legal documents, affidavits of service, and locate/skip tracing services across the Sydney metropolitan area and beyond. We handle the full spectrum of legal document service with efficiency and professionalism.

  • Court documents & subpoenas
  • Statutory demands
  • Affidavits of service
  • Skip tracing & locate
  • Sydney metro & surrounds
  • NSW-wide coverage
Learn More About Process Serving

Not sure which service you need?

Get in touch for a confidential conversation and we'll guide you to the right solution.

Contact Us

⚖️ Mediation

Nationally accredited mediation by a professional member of the Resolution Institute. A confidential, cost-effective alternative to litigation.

Mediation is a structured, voluntary, and confidential process in which a neutral third party — the mediator — helps disputing parties communicate effectively and work toward a mutually acceptable resolution.

Stuart Hentze is a Nationally Accredited Mediator under the AMDRAS (Australian Mediator and Dispute Resolution Accreditation Standards) framework — the current standard sought by the Australian legal system. He is also a Professional Member of the Resolution Institute, Australia's leading professional body for ADR practitioners.

Why Mediation?

Mediation offers significant advantages over traditional litigation: it is substantially faster, more cost-effective, confidential, and empowers the parties to shape their own resolution. In many court and tribunal processes, mediation is now a required step before proceedings.

  • Significantly less expensive than litigation
  • Faster resolution — typically resolved in days or weeks
  • Confidential — outcomes not made public
  • Parties retain control over the outcome
  • Less adversarial, better for ongoing relationships
  • Recognised and often required by courts & tribunals

Types of Mediation We Facilitate

  • Family and relationship disputes
  • Workplace and employment disputes
  • Commercial and business disputes
  • Neighbour and community disputes
  • Estate and inheritance matters
  • Pre-litigation and post-litigation resolution

The Process

Our mediation process is structured, professional, and entirely confidential. An initial consultation allows us to understand the nature of the dispute and determine the most appropriate approach. Sessions are conducted with the full participation of all parties, guided by Stuart's expertise as an accredited mediator.

Book a Mediation Consultation
Accreditation
AMDRAS — Nationally Accredited Mediator
Membership
Professional Member
Resolution Institute
Standard
AMDRAS Compliant
Ethical Practice
Coverage
Sydney, NSW & Nationally
Confidentiality
All sessions are strictly confidential and without prejudice
Ready to Resolve?

Contact us today for a confidential, obligation-free discussion about your matter.

Enquire Now

Let's resolve your matter.

Confidential, professional, and nationally accredited mediation services.

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📋 Process Serving

Professional, discreet, and reliable legal document service across Sydney and NSW. Affidavits of service provided as standard.

Process serving is the professional service of legal documents to individuals or organisations who are parties to legal proceedings. It is a critical step in the legal process — ensuring that parties have proper notice of proceedings against them.

Aalpha Services provides professional and discreet process serving throughout the Sydney metropolitan area and across NSW. We handle all types of legal documents with efficiency, professionalism, and full documentation.

Documents We Serve

  • Court summons and originating applications
  • Subpoenas and notices to produce
  • Statutory demands
  • Affidavits and statutory declarations
  • Bankruptcy and winding-up notices
  • Family law documents
  • Cease and desist notices
  • All other legal correspondence requiring formal service

Our Process

Every process serve is handled with professionalism and discretion. Upon completion, we provide a sworn Affidavit of Service — the legal document confirming that service has been properly effected. This is the standard of evidence required by Australian courts.

Skip Tracing & Locate Services

If the person to be served cannot be located, Aalpha Services also offers professional skip tracing and locate services. Using lawful and ethical methods, we work to identify current addresses and circumstances to facilitate effective service.

  • Address verification and location services
  • Discreet surveillance and confirmation
  • Comprehensive reporting on service attempts
  • Sworn affidavits of attempted service
Request Process Serving
Coverage
Sydney Metropolitan Area & NSW-wide
Documentation
Sworn Affidavit of Service provided as standard
Approach
Professional · Discreet · Reliable
Additional Services
Skip Tracing & Locate available upon request
Urgency
Urgent and same-day service available — contact us to discuss
Require Process Serving?

Contact us to discuss your requirements and obtain a quote.

Contact Us Now

Need documents served?

Prompt, professional process serving across Sydney and NSW.

Get In Touch

Frequently Asked

Have questions about working with Aalpha Services? Here are answers to the most common enquiries. For anything else, reach out directly — we're happy to help.

Frequently
Asked

Have questions about working with Aalpha Services? Here are answers to the most common enquiries. For anything else, reach out directly — we're happy to help.

Ask a Question
Where does Aalpha Services operate? +

Aalpha Services is based in Sydney, New South Wales, and provides process serving throughout NSW. Our advisory and mediation services are available to clients across Australia.

What types of documents can you serve? +

We can serve a wide range of legal documents including court summons, subpoenas, statutory demands, affidavits, bankruptcy notices, family law documents, and other legal correspondence. If you have a specific document type in mind, contact us to confirm.

How quickly can you complete a process serve? +

Standard turnaround depends on the location and circumstances of the recipient. Urgent and same-day service is available in many cases. Contact us to discuss your specific timeline requirements.

What does advisory and strategic consulting involve? +

Our advisory services provide strategic guidance to individuals and organisations navigating complex disputes, restructuring, or recovery situations. We work closely with clients to understand their circumstances and provide clear, actionable advice.

What is AMDRAS accreditation? +

AMDRAS stands for Australian Mediator and Dispute Resolution Accreditation Standards. It is the current minimum accreditation standard sought by the Australian legal system for mediators. Our principal, Stuart Hentze, holds national accreditation through AMDRAS.

How do I engage Aalpha Services? +

Simply reach out via our contact form, email us at info@aalpha.services, or call 0479 0479 94 to arrange an initial consultation. All enquiries are handled with strict confidentiality.

Is my information kept confidential? +

Absolutely. Confidentiality is a cornerstone of everything we do. All enquiries, consultations, and engagements are handled with the strictest professional discretion. Mediation sessions are conducted on a without-prejudice basis.

What is the difference between mediation and litigation? +

Litigation involves a judge or tribunal deciding the outcome of a dispute, which can be lengthy, expensive, and public. Mediation is a voluntary, confidential process where a neutral mediator helps the parties reach their own agreement. It is generally faster, less costly, and less adversarial. Many courts and tribunals now require parties to attempt mediation before proceeding to a hearing.

Still have questions?

We're happy to help. Reach out for a confidential, obligation-free conversation.

Contact Us

Let's talk about
your matter.

Confidential, obligation-free consultations available. We'll respond promptly to all enquiries.

Confidential
consultation,
any matter.

Contact
Stuart Hentze
Phone
Location
Sydney, New South Wales, Australia
Response Time
We aim to respond to all enquiries within 1 business day.
Send an Enquiry

All enquiries are treated with strict confidentiality.

Enquiry Received

Thank you for reaching out. We'll be in touch within 1 business day.

Privacy Policy

Last updated: 2026. PMAYE Pty Ltd t/as Aalpha Services ABN 71 626 223 229.

Aalpha Services (operated by PMAYE Pty Ltd, ABN 71 626 223 229) is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information including your name, contact details (phone, email, address), and information relevant to the services you are enquiring about or engaging us to perform. Information is collected directly from you via our website contact form, email, telephone, or in-person consultation.

2. How We Use Your Information

Personal information is used solely to respond to enquiries, provide the services you have requested, and maintain our business relationship with you. We do not use your information for marketing purposes without your consent.

3. Disclosure of Information

We will not disclose your personal information to third parties except where required by law, where you have consented, or where it is necessary to provide the services you have engaged us to perform (for example, where process serving requires the provision of relevant information to courts or legal practitioners).

4. Confidentiality

As a professional advisory and mediation practice, confidentiality is fundamental to our service. All information shared with Aalpha Services in the context of mediation or advisory services is treated as strictly confidential and, in the case of mediation, on a without-prejudice basis.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption. We will notify you promptly if we become aware of any data breach that may affect you.

6. Access and Correction

You have the right to access personal information we hold about you and to request corrections. To make such a request, please contact us at info@aalpha.services.

7. Cookies and Website Analytics

Our website may use basic analytics to understand site usage. No personally identifiable information is collected through analytics. We do not use advertising cookies or tracking pixels.

8. Contact Us

For any privacy-related queries, please contact:
Aalpha Services (PMAYE Pty Ltd)
Email: info@aalpha.services
Phone: 0479 0479 94